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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Emily DiGregorio

May 26, 2023

3  out of  5 rating by Emily DiGregorio
"Generally friendly service. But when I signed up for my policy no one explained the terms of their roadside assistance program. All that was said was "it's like AAA". After a couple of months that feature was revoked from my policy (which I didn't know until I needed the service and tried to use it). When I called for explanation I was given the runaround, first they said it was an error that would be fixed but when that appeared to be untrue I called back and was told that the policy was revoked for "fraudulent use". I wish I knew who I spoke to on this occasion because she was pretty unpleasant. But the gist of what she said was that you're only supposed to use their roadside assistance feature in life or death situations. However, she couldn't give me an example of what that may be. I told her I had used it when my brakes went out on the highway and another time when my car stalled out on a busy road, but apparently that wasn't good enough. So what I gather is that they include that "perk" to appear competent or like they'd be there for their customers when they need it but in reality you're not supposed to use it. I recently switched to a policy with AAA who offered better coverage for a lower price."

Leigh Pait

May 24, 2023

1  out of  5 rating by Leigh Pait
"This agency cancelled my auto policy because they charged me at-fault for a large Pitt bulldog running into the front of my car! Dog or ditch? Animal collision are not the drivers fault."

Robert Tholen

May 16, 2023

5  out of  5 rating by Robert Tholen
"Professional and courteous service."

Adventuring Through Life with the Whits

May 12, 2023

5  out of  5 rating by Adventuring Through Life with the Whits
"We stopped in to talk about house and car insurance...saved ourself some money. We had had State Farm when we were up north but initially had other insurance moving here ... Glad we changed back. Taylor was great and walked us through the process."

Edward Waugh

May 5, 2023

5  out of  5 rating by Edward Waugh
"Best insurance I have ever had. They have my back each time I need them."

Michael Cox

April 5, 2023

5  out of  5 rating by Michael Cox
"Thanks to Taylor for making my experience with State Farm a positive and easy experience!"

William Myers

March 31, 2023

1  out of  5 rating by William Myers
"This company has a severe lack of timely and professional communication. Due to this I was left without homeowners coverage and not notified until after the fact. I would never deal with this agency again."

John Mahoney

March 28, 2023

5  out of  5 rating by John Mahoney
"We had the pleasure of working with Alex Downing today. he was thorough, explained everything and looked for the best coverage for our needs. He made our decision to switch to State Farm easy. Thank You Alex"


February 9, 2023

5  out of  5 rating by IVAN GOUNEV
"Great Service!…. Thank You, State Farm😃"

Meredith Grandstaff

February 8, 2023

5  out of  5 rating by Meredith Grandstaff
"I called Bob Hohman State Farm Insurance agency to start the process of getting a Homeowners insurance quote. I was not excited about going through this process. I called and was transferred to Taylor Waybright and it was probably the best thing that could've happened. Taylor was very knowledgeable and more than willing to help. He had good suggestions and was able to get me a quote for our Homeowners insurance on its own and then gave me a quote with the discount I would get if we had our automobile insurance with State Farm also. The savings were big!! I talked to my husband about the quotes and we decided to switch all of our insurance from Geico to State Farm. Taylor made the transition very easy for us!! I'm so happy I called and spoke to Taylor, that call saved us a lot of money!!"

Greg Petrino

January 17, 2023

5  out of  5 rating by Greg Petrino
"Very professional"

Samantha Paddock

December 30, 2022

1  out of  5 rating by Samantha Paddock
"Completely ghosted me. Even after I called and had high priority messages sent from the customer service. Had to find a new agent."

Tommy Trunk

December 22, 2022

5  out of  5 rating by Tommy Trunk
"I recently had some questions regarding my current policy then had to have insurance switched to a recently purchased vehicle and Selena at the the Bob Hohman office was incredibly helpful an extremely efficient in response and made my experience 5 star so thank you Selena!! Bob Hohman your very lucky to have her!"

Bernie Gifford

December 21, 2022

5  out of  5 rating by Bernie Gifford
"I have been with this company for over 5 years. They gave me the best prices around, when ever I had a claim, there were no problems, the customer service is excellent and they save me a lot of money. Out of the 5 years I had one issue when my car was at a shop and it was damaged with scratches and a couple of dents. The repair shop wouldn’t fix it and State Farm was going to charge me a deductible for every dent and scratch. I’m still giving them 5 stars because I can’t give them 4 1/2 and it was actually the repair shops fault for the damages. All in all I love the service that I get here and the representatives here are great to work with."

Jimmy Galloway

December 7, 2022

5  out of  5 rating by Jimmy Galloway
"Very personable & professional Taylor Has always treated me like an old school hometown customer !!! Very Pleased !!!"

Calico Jack Fence Ltd. Co.

November 2, 2022

5  out of  5 rating by Calico Jack Fence Ltd. Co.
"Taylor Waybright was fantastic. I was calling for help and he helped me with out trying to pass me along. He was very efficient and fast and I received excellent customer service. Thanks it was truly appreciated and I will definitely refer Taylor with State Farm."

Melissa Drake

October 26, 2022

5  out of  5 rating by Melissa Drake
"My husband and I have our cars and home in an insurance bundle with this office. We have never had to make a claim so I can not speak about the ease of that process. I can, however, speak about how exceptional the customer service is with this branch! I recently had to make some changes to my account, then changed my mind and had to make different changes. Selena was so friendly, patient, understanding, and sweet! Selena provided some of the best customer service I have seen in a long time. Aside from being warm and friendly, she is competent and knowledgeable. I trusted her with important account details and felt comfortable in her care. Selena is an asset to this team and it is a pleasure speaking with her. I hope that she is valued within the company as much as we value her from a customer stand point."

Ralph Leyh

August 9, 2022

5  out of  5 rating by Ralph Leyh
"Great service !!!"

Randy James

July 27, 2022

5  out of  5 rating by Randy James
"Taylor is always ready to help and a great resource. He has saved me money on my insurance and always available for a phone call. Taylor is the reason I switched to State Farm. Real, live and friendly local agent who is always there to help. Thanks so much!!"

Robert Huston

July 16, 2022

5  out of  5 rating by Robert Huston
"Taylor is awesome! Everyone at Bobs office is professional and helpful. I highly recommend"

Robert Ganz

July 13, 2022

5  out of  5 rating by Robert Ganz
"After my home ins. company decided to drop SC policies, I got several quotes for a new policy. Taylor Waybright was very helpful and got me a better policy for Home and Auto. He was very professional and answered all my questions."

Donald Morgan

May 27, 2022

5  out of  5 rating by Donald Morgan
"Great agency."

Travis Small

May 20, 2022

5  out of  5 rating by Travis Small
"Very friendly staff. Made the process of getting 2 different types of coverage very easy."

Angela Cobelli

March 29, 2022

5  out of  5 rating by Angela Cobelli
"Taylor waiver professional. helpful. knowledgeable and saved me alot of money. I highly recommend state farm"

Brad Gundrum

February 24, 2022

5  out of  5 rating by Brad Gundrum
"Melissa Wintermote was very helpful getting my address corrected."