State Farm® Insurance Agent Bob Hohman

"Generally friendly service. But when I signed up for my policy no one explained the terms of their roadside assistance program. All that was said was "it's like AAA". After a couple of months that feature was revoked from my policy (which I didn't know until I needed the service and tried to use it). When I called for explanation I was given the runaround, first they said it was an error that would be fixed but when that appeared to be untrue I called back and was told that the policy was revoked for "fraudulent use". I wish I knew who I spoke to on this occasion because she was pretty unpleasant. But the gist of what she said was that you're only supposed to use their roadside assistance feature in life or death situations. However, she couldn't give me an example of what that may be. I told her I had used it when my brakes went out on the highway and another time when my car stalled out on a busy road, but apparently that wasn't good enough. So what I gather is that they include that "perk" to appear competent or like they'd be there for their customers when they need it but in reality you're not supposed to use it. I recently switched to a policy with AAA who offered better coverage for a lower price."

"I called Bob Hohman State Farm Insurance agency to start the process of getting a Homeowners insurance quote. I was not excited about going through this process. I called and was transferred to Taylor Waybright and it was probably the best thing that could've happened. Taylor was very knowledgeable and more than willing to help. He had good suggestions and was able to get me a quote for our Homeowners insurance on its own and then gave me a quote with the discount I would get if we had our automobile insurance with State Farm also. The savings were big!! I talked to my husband about the quotes and we decided to switch all of our insurance from Geico to State Farm. Taylor made the transition very easy for us!! I'm so happy I called and spoke to Taylor, that call saved us a lot of money!!"

"I recently had some questions regarding my current policy then had to have insurance switched to a recently purchased vehicle and Selena at the the Bob Hohman office was incredibly helpful an extremely efficient in response and made my experience 5 star so thank you Selena!! Bob Hohman your very lucky to have her!"

"I have been with this company for over 5 years. They gave me the best prices around, when ever I had a claim, there were no problems, the customer service is excellent and they save me a lot of money. Out of the 5 years I had one issue when my car was at a shop and it was damaged with scratches and a couple of dents. The repair shop wouldn’t fix it and State Farm was going to charge me a deductible for every dent and scratch. I’m still giving them 5 stars because I can’t give them 4 1/2 and it was actually the repair shops fault for the damages. All in all I love the service that I get here and the representatives here are great to work with."

"My husband and I have our cars and home in an insurance bundle with this office. We have never had to make a claim so I can not speak about the ease of that process. I can, however, speak about how exceptional the customer service is with this branch! I recently had to make some changes to my account, then changed my mind and had to make different changes. Selena was so friendly, patient, understanding, and sweet! Selena provided some of the best customer service I have seen in a long time. Aside from being warm and friendly, she is competent and knowledgeable. I trusted her with important account details and felt comfortable in her care. Selena is an asset to this team and it is a pleasure speaking with her. I hope that she is valued within the company as much as we value her from a customer stand point."